customer service
A Cardinal’s Nest Pavilion and a Tale of Trust Rewarded
1st Place Winners, Forever Redwood 2020 Photo Contest: Marilyn and Steve Lapidus of Boone, NC, Cardinal’s Nest Pavilion Question: When can a husband click “buy” on a 30′ L x 18′ W x 14′ H pavilion, purchased from a company on the other side of the country, without first telling his wife? Answer: When there’s … A Cardinal’s Nest Pavilion and a Tale of Trust Rewarded
Design Problem Solved: Customizing For A Poolside Waterfall
Four years ago, Dan Hogan of Charlottesville, VA built the house of his dreams. But his home wasn’t quite complete. He had yet to install the pool and surrounding patio. He was ready to realize this final phase of his dream, but one of his favorite features was holding him up — a waterfall cascading … Design Problem Solved: Customizing For A Poolside Waterfall
Seven Forever Redwood Pieces And One Delighted Grandmother
Ann Harrington’s first purchase was an Ensenada Rocking Chair. Now, she owns three. Ann Harrington’s backyard is a labor of love, years in the making. She calls it a “magical sanctuary” and “place of respite,” ever ready for visits from her five children, their spouses and her eleven grandchildren (plus two more on the way). … Seven Forever Redwood Pieces And One Delighted Grandmother
An outdoor oasis 18 years in the making
When Trish and JR West of King George, VA reached out to Forever Redwood, it was to realize a dream 18 years in the making. They’d made countless attempts over the years to create the perfect poolside oasis, experimenting with umbrellas, dining room sets, and outdoor furniture. But nothing was ever quite right. During a … An outdoor oasis 18 years in the making
Building gurneys as a city prepares for Covid-19
When the city of Ensenada, Baja California requested a proposal from Forever Redwood to construct wooden gurneys for the Covid-19 crisis, Raul Hernandez, Founder and CEO, immediately responded. Forever Redwood manages its forestlands and mill in Northern California, but the woodworking shop has been operating in Ensenada for over 15 years. “As a true woodworking … Building gurneys as a city prepares for Covid-19
Our real bottom line? Harvest to home values [Video]
When you purchase one of our California Redwood picnic tables, pergolas, pavilions, or gliders, you can rest assured that we’ve been hands-on every step of the way: From the moment we sustainably harvest the wood from our restored forestlands, or that of our restoration forestry partners To the milling and hand-selection of the lumber To … Our real bottom line? Harvest to home values [Video]
We’re more committed than ever to handcrafted quality—and to you.
Year after year, customers look to Forever Redwood for a premium product and a human-centered experience. This includes 10 to 30 year warranties, woodworking led by master carpenters, extra-thick California Redwood, and onsite, white glove assembly. Most companies have squeezed out such superior standards in favor of maximizing profit. We refuse to go down that … We’re more committed than ever to handcrafted quality—and to you.
Beneath the Shelter of a Sun Gazebo
We recently had the pleasure of chatting with Deb and Don Womack, first place winners of our 9th Annual Photo contest. We were curious about what inspired them to purchase the subject of their winning photo, a 14ft x 10ft Forever Redwood Sun Gazebo. We also wondered if they’d decided how to use their $10,000 … Beneath the Shelter of a Sun Gazebo
An Easter Story by Marianne Cook
A real life testimony we couldn’t help but share… Sometimes, we at Forever Redwood receive correspondence that’s so satisfying, so flattering, that it’s almost embarrassing to publish. Almost. Marianne Cook loved her Serving Station so much that she qualified it as a “work of art” and sent us the whole story of how the piece … An Easter Story by Marianne Cook
Getting a “Weathered Look” for Your Furniture
Once a week or so, I’ll post questions and answers taken from email exchanges with OGA customers. I hope this will help inform other customers, as they plan their Forever Redwood furniture purchases. Please let me know if you have any questions about our furniture. You can leave a comment on this blog or contact … Getting a “Weathered Look” for Your Furniture
